HOla!
I have tried to deactive my licence in a computer and I can not do it. I have followed all the steps but it keeps on saying that it is not possible for server related problem sort of "server does not respond". Also, when trying to deactive offline I get errors all the time. it tells me it is impossible to do it and I realy need to start using the licence in a new computer.
Please, help.
Best,
J.
JESUS M. GOMEZ FERNANDEZ-CABRERA We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0006400.
Ana Sabo | RWS Group
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