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I have tried to use the support option, it just cycles back, no options available.
As per notes
[edited by: Cristian Bianchi at 7:12 PM (GMT 1) on 3 Apr 2025]
I have tried to use the support option, it just cycles back, no options available.
Support is the same as it’s always been only better!
If you have a support contract then you can use the support portal to speak directly with the technical support team about anything related to the product you’re using.
If you don’t have a support contract then we have provided these forums where you will get help from anyone willing to engage with you, and if your issue is licensing or installation then we will create a support case on your behalf from the thread you create.
But the starting point is for you to tell us what the problem is!
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Support is the same as it’s always been only better!
If you have a support contract then you can use the support portal to speak directly with the technical support team about anything related to the product you’re using.
If you don’t have a support contract then we have provided these forums where you will get help from anyone willing to engage with you, and if your issue is licensing or installation then we will create a support case on your behalf from the thread you create.
But the starting point is for you to tell us what the problem is!
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub