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I have reset my license more than 3 times and I am not able to log a case in order to receive support. I need to solve problem ASAP but I find no way to contact Support. Could you please help me?
I have reset my license more than 3 times and I am not able to log a case in order to receive support. I need to solve problem ASAP but I find no way to contact Support. Could you please help me?
Laura Gonzalez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007090.
Lucian Botezatu | RWS Group
Laura Gonzalez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007090.
Lucian Botezatu | RWS Group