TradosStudio2024_CU2_3255 crashes at start after Installation of OS Updates (8th of April) on Windows Server 2019 Standard

Question

Hello Community 
 Yesterday we installed these OS updates on a Windows Server 2019 Standard: 
 
 KB5055519 (BS-Build 17763.7136) 
 KB5055681 f&uuml;r .NET Framework 3.5, 4.7.2 und 4.8 f&uuml;r Windows 10, Version 1809 und Windows Server 2019 
 
 We run our networking licenses on that server by using it as an application server. The day before teh Updates, TradosStudio2024_CU2_3255 started and ran without errors. 
 Now it crashes at start while showing "Create application window". 
 So far I habe done a repair installation, restarted the server, did not solve the issue. 
 After that I have de-installed Trados Studio 2024 completely, restarted the Server, installed it again, this did not solve the issue either. 
 Now I am running out of ideas. 
 Do you have experienced the same issue today or prior to that? What else did you do or recommend me to do? 
 Thank you for your answers 
 Kind regards 
 Victor Linnemann

Elisa Maxim · Answer

Victor Linnemann We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007599.

Elisa Maxim | RWS Group

___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub

Trados Portfolio > 2. Licensing and Installation

TradosStudio2024_CU2_3255 crashes at start after Installation of OS Updates (8th of April) on Windows Server 2019 Standard