I am trying to transfer a Trados Studio 2019 license from one PC to another. I deactivated the license (in offline mode because online was not possible) on the old PC, but in my RWS account the license is still active. I tried to activate it on the new PC but the message "Evaluation Expired - (error: 403) Forbidden" appears. How can I activate the license on the new PC?
Alberto Garelli We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007660.
Thank you, i'll wait to be contacted
It worked, thank you!
You are welcome!
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