My Trados Studio 2021 suddenly says I need to active my license. However, after logging in, my account says my license is active. So I tried to reset the license so I could use it to active Trados again. However, it is still showing as active in my account and unable to reset and deactivate. Can you help me, please?
Zuzana Greksakova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007708.
Anca Stoian | RWS Group
Zuzana Greksakova We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007708.
Anca Stoian | RWS Group
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