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Hello.
A few days ago, I reset the license of "SDL Trados Studio 2019 Freelance" online not knowing that the version before 2021 could not be reset online.
The state remained "使用中 (in-use)" after resetting the license, and I tried to deactivate the license offline.
I referred to the following for the procedure: www.trados.com/.../.
However, deactivation could not be performed with the indication of "返却するライセンスが選択されていません (The license to be returned is not selected)".
Could you deactivate the license to activate it later?
Thank you for your support always.
