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Can't deactivate both my Trados 2019 Freelance Plus licences after a new installation of Studio. Need the help of a human being...
Can't deactivate both my Trados 2019 Freelance Plus licences after a new installation of Studio. Need the help of a human being...
Hello Fernand Legros
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
If you have Windows 11 you also need to follow these steps before activating the license offline: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin
Hello Fernand Legros
Please try to activate your license offline as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039784
If you have Windows 11 you also need to follow these steps before activating the license offline: In Windows search bar type "Device Manager" and open it and then go to: Network Adapters - Action - Add Legacy Hardware - Install the hardware that I manually select from a list - Network adapters - Choose a network adapter (Microsoft > Microsoft KM -Test).
Thank you,
Sorin