Hi,
When I open Trados Studio 2021 R2, a message informs me that I need to activate my license. After inserting the activation code, I receive a 403 error from remote server telling m to check the activation server adress in the provider settings.
On my account, I see that the license is already in use, probably on the broken laptop. I tried to deactivate the license offline but the operation failed.
Can you help me or suggest me a solution?
Thank you!
Federica Cuneo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0008274.
Anca Stoian | RWS Group
Thank you!
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