Hello, I bought new "Trados Studio Freelance - 12 month subscription" yesterday. But it does not work. In the RWS account page, this information are linked to my licence "Activated: 09-06-2024 Expiry Date 08-06-2024". Both dates are wrong. Both of these dates are the same as my old license. I´m using Trados Studio 2022 SR2. Seems that my licence is corrupted. Please advise.
Guðmundur Hreinsson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0008353.
Guðmundur Hreinsson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0008353.
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