need to deactivate/reset a Trados Studio 2022 Professional license (replacing old computer that broke down) but cannot get it done online nor offline.... can you help?

Question

Andrei Ionut Vasilache · Answer

Hi Niels Eriksen , 
 Thank for your posting! 
 
 Have you tried to r eset the license from your RWS account &ndash; Products&Plans - Licenses&Subscriptions as indicated in the article below: Reset single user license article ? 
 
 Best regards, 
 Ionut

Trados Portfolio > 2. Licensing and Installation

need to deactivate/reset a Trados Studio 2022 Professional license (replacing old computer that broke down) but cannot get it done online nor offline.... can you help?