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We had 5 network licenses for Trados Studio 2021 professional managed by obsolete version of Licence Server (2.0.27550).
We have purchased upgrade of 3 licences to Trados Studio 2024.
2024 Studio version requires the licence server to be upgraded. We have installed the newest version of Licence Server (18.0.79).
Now, the upgraded licence server works but can't deactivate the licences. (Error message: The activation server can not be reached. The Error ID: 82778311.) The deactivation is required to upgrade the licences.
We would like to revoke the existing 5 licences in Offline mode so that upgrade them.
