Deactivation failed. Could not connect to the activation server.

I want to deactivate Trados on my laptop in order to be able to use it on my other computer but I get the following screen : 

Error message on SDL Trados Studio 2019 Product Activation screen saying 'The activation code used on this machine is already in use. SDL Trados Studio will now close.'SDL Trados Studio 2019 Product Activation window with an error message 'Deactivation failed. Could not connect to the activation server. Check the activation server address in the provider settings. - The remote server returned an error: (403) Forbidden.' and an 'OK' button.

Could someone help me with this please?

Many thanks in advance

Michiel



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[edited by: RWS Community AI at 11:55 AM (GMT 1) on 24 Apr 2025]
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