I was using the Trados 2022 version and I was informed that there was an update and downloaded the update.
However, the cloud login screen does not close in the new version, (log in page didnt even come up as you can see below) and login is not possible.
All previously used plug-in files are unavailable due to the login failure problem.
I'd appreciate it if you could give me a quick answer.
Kyungmin Choi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0009318.
Elisa Maxim | RWS Group
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