Can't open trados 2021

Hi everyone,

I have been unable to open Trados at all for several days, first I get this error message: "impossible de démarrer le service "sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService"." then I get  "Une exception a été levée par l'initiateur de type pour "Sdl.Enterprise2.Studio.Platform.Client.IdentityModel.IdentityInfoCache"."

I read on another thread that someone suggested deleting the "Pojects" folder from my documents so I did that but I still can't open Trados even though then I get a different error message: "Failed to add window command for extensions."

Any help would be very much appreciated, thank you!

Marion

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