Hi,
I recently had to reset my license due to performance issue with Trados 2024.
Now, when I try to deactivate it, I receive the error message 653.
Additionally, when I try to update, repair or uninstall the app, the error message below appears.
Can you please assist me?
Thank you in advance!
Alice Redaelli We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010058.
Elisa Maxim | RWS Group
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