We bought two licenses that we have been using for several years. One of us recently changed her computer and deactivated the license in order to activate it again in the new one. However, we try to activate it now and there is a message saying "there are no licenses currently available", How should we proceed? We need the activation ASAP. Thank you!
Best regards,
Hi Elena Prada
Freelance Plus is a single user license with two activations. Both activations are in use, so you did not deactivate. Please try deactivating by using the procedure at this link https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regards,
Elisa Maxim | RWS Group
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Hi Elena Prada
Freelance Plus is a single user license with two activations. Both activations are in use, so you did not deactivate. Please try deactivating by using the procedure at this link https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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