Hello, I need to activate my license on a new computer, and I can't start up my old computer to deactivate my license there. I tried to deactivate online, by logging into my account, and I was unsuccessful. I do know my old license number. Can you help?
Susanna Mitton We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010226.
Elisa Maxim | RWS Group
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