Tried online. deactivation failed. could not connect to the activation server.
Tried offline. Error: Failed to deactivate offline. The specified deactivation authorization may not be valid. Validate your deactivation authization against the auhtorization in your account.
I have a new laptop, I need to transfer the program urgently.
Judit Babcsányi We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010487.
Ana Sabo | RWS Group
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