Yesterday I updated Trados Studio 2024 to the latest version. However, today I cannot open it. When I click on it, the popup window appears as usual but then, when the full window with the program should be opened, it doesn't.
How can I fix this? I cannot work.
This happens sometimes. Please delete this folder: C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\18\Plugins
Now Trados Studio should start, but all your plugins will be missing. Please go to Add-Ins in Studio and install the plugins from there. Do NOT install any plugins via appstore or from anything you might have stored before. The only correct way to install plugins is to do that from within Studio.
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When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
This happens sometimes. Please delete this folder: C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\18\Plugins
Now Trados Studio should start, but all your plugins will be missing. Please go to Add-Ins in Studio and install the plugins from there. Do NOT install any plugins via appstore or from anything you might have stored before. The only correct way to install plugins is to do that from within Studio.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Thank you for your help, Jerzy! I deleted both folders: C:\Users\%USERNAME%\AppData\Roaming\Trados\Trados Studio\Studio18 and C:\Users\%USERNAME%\AppData\Roaming\Trados\Trados Studio\18 and now it works properly!
this worked for me, but now I miss the plug ins, will try to install these and reactivate my licence
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