Hello,
I cannot activate my Trados 2024 Pro, I have tried online and offline, It displays as activated and in use on web but my system says it is not activated. After many retries I have reached the 3 resets limit. When I try to log a support case I get into a loop and simply cannot do it, no matter if I try with my laptop, smartphone and several broswers...
Could someone help me fix this. I have to work while traveling and I am going to miss deadlines...
Thanks in advance,
Antonio
Antonio Jiménez Esteller We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010732.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Antonio Jiménez Esteller We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0010732.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you very much Paul.
Translate
