Unable to log into the RWS support portal

Hello, when trying to place a support request although logged in into my RWS account I cannot place the request because it won't allow me to fill in the account data, I just get the 'no matches found' even if I copy them from my account profile. Please look into this and let me know what's happening here.Screenshot of the 'Log a Case' form with a dropdown under 'Account' showing 'No matches found' and fields for additional emails, server name, product, sub-product, and environment.



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[edited by: RWS Community AI at 9:17 AM (GMT 1) on 13 May 2025]
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