Hi there,
I hope this message finds you well.
I send a message about deactivation trouble Trados 2017 7 days ago.
Case Id: CS0010284
I am afraid that I received no reply.
Hope to hear from you soon.
Best regards,

Hi there,
I hope this message finds you well.
I send a message about deactivation trouble Trados 2017 7 days ago.
Case Id: CS0010284
I am afraid that I received no reply.
Hope to hear from you soon.
Best regards,
Hi Y Nakamura
You were contacted multiple times via e-mail by my colleagues but the case has been marked as resolved because you did not reply. Is the e-mail address you indicated in the Community not correct? I am asking this specially since there is no license or order in the account you used.
Please come in chat https://www.trados.com/contact-us/ (the bottom right button) so that we can confirm the e-mail address you are using.
Thank you!
Kind regards,
Elisa Maxim | RWS Group
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