Dear Support Team,

We are currently using Trados 2024 (Pro) in South Korea.
Today, upon launching Trados, the application displayed a "Not Responding" status for approximately 5 to 10 minutes before finally operating normally.
This issue is not isolated to a single user, but is occurring consistently across all internal users.

At first, we suspected an issue related to our local license manager (e.g., DNS or server delays).
However, even after removing the license server information from the user PC's registry, the loading delay persists.

We would like to ask the following:

Does Trados 2024 communicate with any external servers during startup, aside from the license manager?

We've already cleared the cache on both the license server and user machines, but the issue still occurs.

Although this problem happens intermittently, it causes significant disruption to our users, and we are looking to resolve it as quickly as possible.

Thank you in advance for your support.