Activation code and offline deactivation not working

Hello,

It seems I can't access Trados Studio 2024 this morning. First off, I notice my licence has been deactivated out of nowhere since it's asking for the licence activation although I had reactivated it a few days ago on this specific computer.

Then, when entering my activation code, a message pops up saying that no licence is currently available for that specific code. So I checked my licence on my RWS account and it seems indeed that it is currently in use, although it's not activated on my two (and only) computers.

I have tried then to deactivate it offline but I can't get this working either for some reason.

Could you help me out on this?

Thanks!



Please do not post your activation code or other personal details from your RWS account!
[edited by: Anca Stoian at 7:04 AM (GMT 1) on 19 May 2025]
emoji