Hello,
I made some changes to my infrastructure this morning and just noticed that my Trados Studio 24 license has been deactivated.
What do I need to do now?
Thank you in advance for your support.

Question

What can I do if the license can't be returned, and how do I reactivate it? Thanks in advance

Anca Stoian · Answer

Sascha Patrick Lozupone We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0011628.

Anca Stoian | RWS Group

Trados Portfolio > 2. Licensing and Installation

Hello, I made some changes to my infrastructure this morning and just noticed that my Trados Studio 24 license has been deactivated. What do I need to do now? Thank you in advance for your support.