Unable to activate Passolo 2022

Question

Hi, I am unable to activate my Passolo 2022. Payment was received from RWS, but it won't activate. I am also unable to reset my license.

Anca Stoian · Answer

Gregory Desomer We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0011881.

Trados Portfolio > 2. Licensing and Installation

Unable to activate Passolo 2022