• Error message from Trados Studio 2024

    Hi All, today when I try to open Trados Studio 2024 I receive the following error message: Your cloud account has reached the maximum number of devices for the current subscription. I have my personal account and the customer's account and I can…

  • 'Exception has been thrown by the target of an invocation' on startup - licensing issue

    I have posted this on the main Trados Studio forum, but, as the issue may be related to licensing, I am posting it here too: I am using Trados Studio 2021. When trying to run the programme, I received the error 'service 'sdl.translationstudio.api…

  • 'Exception has been thrown by the target of an invocation' on startup

    I am using Trados Studio 2021. When trying to run the programme, I received the error 'service 'sdl.translationstudio.api.projectmanagement.iprojectmanagementservice' could not be started' and the startup process terminated. There was no incident that…

  • "Your RWS ID is not linked to any cloud account"

    I started using the trial version of Trados Studio 2024 on March 6, which is also the date when I purchased a 12-month subscription. However, now when I try to sign in to Trados Studio 2024 to activate my subscription after the trial period has ended…

  • HI . THANK YOU FOR ALL COOPERARATION. I FACE THIS ERROR IN ACTIVATION ONLINE PLEASE HELP ME. ERROR activation failed . could not connect to the activation server.check the activation server in the provider setting. the remote server returened an erro...

    HI . THANK YOU FOR ALL COOPERARATION. I FACE THIS ERROR IN ACTIVATION ONLINE PLEASE HELP ME. ERROR activation failed . could not connect to the activation server.check the activation server in the provider setting. the remote server returened an error…

  • 트라도스 2019 활성화 및 비활성화가 안 됩니다

    안녕하세요, 동일한 활성화 코드로 트라도스 2019를 데스크톱과 노트북에서 사용하고 있습니다. 그간 활성화/비활성화에 아무 문제 없이 사용하고 있었는데, 얼마전부터 다음의 문제가 발생하고 있습니다: 데스크톱에서는 '비활성화에 실패했습니다. 활성화 서버에 연결할 수 없습니다. 공급원 설정에서 활성화 서버 주소를 확인하세요 - 원격 서버에서 (403) 사용할 수 없음 오류를 반환했습니다.' 라는 에러 메시지가 보이며, 여전히 활성화된…

  • Error 401 - Account terminated when trying to reset Trados activation code

    Hi, I recently reinstalled Trados on my laptop after upgrading my internal SSD. Since then, I've naturally had to reactivate my Trados licence. However, my old activation code no longer works, and when I try to reset it, I get the message: "Error 401…

  • Trados Freelance 2024 desktop app does not accept my activation code but it show activated in RWS site?

    I just bought Trados Studio 2024 Freelance Perpetual and downloaded the desktop app but when i tried to activate it, it didnt accept my activation code and an error pops up and says ''No licences are currently available for the specified activation code…

  • Unable to save files with Trados 2024 and trying to upgrade to newest version

    Good morning, RWS Team, I installed Trados Studio 2024 and it went well, but it kept giving me an error when trying to save files after translating them. ("Access to the path ... is denied") The version I downloaded was TradosStudio2024_18…

  • Problems while deactivating the license/Problem while installing the software

    Good morning, I need help with Trados Studio deactivation/activation I am trying to deactivate Studio ( SDL Trados Studio 2011 Freelance Plus) in my old laptop and activate it in the new desktop. During this process, I have had two issues: 1. I have…

  • Once again problem activating the customer's cloud account

    Hi All, Once again I have problems activating the customer's cloud account. Passwords are all correct. This problem has already been solved twice by you but it still occurs. Kind regards, Raffaella

  • Activation failure

    I entered the activation code (Trados 2017) and clicked Activate, then the system said "cannot connect to the activation server". Then I tried Offline Activation and entered the code, and the system said: The locking criteria specified in the entitlement…

  • "Trados License Deactivation and Update Issue"

    Subject: Trados Studio 2022 - License Activation Error Description: I am attempting to activate my license for Trados Studio 2022 on a newly installed Windows 10 machine. I have already: * Downloaded and installed Trados Studio 2022 from the official…

  • Failing activation of the customer's cloud account

    Hi All, I have the same problem you successfully solved on November 2024. Besides my personal account, I use the customer's account on cloud. This one doesn't work again. It is not possible to switch from my personal account to that of the customer…

  • I cannot deactivate my license-Error message :"There are multiple instances of this application running"

    I've just changed computer and need to migrate my licence to my new device and can't deactivate on the old device. None off all the deactivation process work. How can I overcome this issue? I need to have my new device with studio installed up and running…

  • Cannot perform offline deactivation of Trados Studio 2021

    Hello, I am trying to deactivate Trados Studio 2021 for a user in Quebec, prior to upgrading it to Trados Studio 2024. When I paste the Deactivation Authorization code into the corresponding field in the Deactivation off line page I get an error:…

  • Licence Upgrade

    Dear all, I want to upgrade to Studio 2024, however when I try to upgrade the licence I always get thie below error message. Can anyone help? Thanks! Werner

  • Accidental double order of Trados Studio 2024 License

    Hello By accident I've done two orders for Trados Studio 2024 Freelance when I only needed one license (obviously). Consequently I'd like to have the duplicate pending order cancelled but the RWS support is the most user-unfriendly and labyrinthian…

  • Unable to deactivate license. Server error.

    Hello I am trying to deactivate my license to activate it in another computer but I get the server error 403. I then have tried to deactivate it offline but I also get an error. Could you please provide some help? Thank you.

  • Cumulative update for Studio 2024 not working - error number 1612

    Hello! I hope someone can help. My recently purchased Studio 2024 package is working fine, but I cannot update it. Cumulative updates fail, with this error message: I've never had this problem before with AutoUpdate in previous versions of the…

  • Unable to reactivate my Trados 2017 Freelance license on a new device.

    I have a 2017 SDL Trados Freelance license. Recently I changed my device and therefore would like to activate the license on the new device. However, I received the following error message after entering the activation code and pressing Activate: "Could…

  • Unable to desactivate my licence Trados Studio 2021

    Hello everyone! I'm having problems deactivating my licence on my old laptop. I tried to desactivate it online and offline, without success. I have reset the licence on my RWS account and now it is marked as "available" but I cannot use it on my…

  • Cannot reactivate license, neither online nor offline.

    I have a Freelance license for Trados Studio 2019 SR2 15.2.0.1041. My old computer died, so I am attempting to get Trados up and running on my new computer. I therefore reset my license and attempted online activation. This failed due to a problem accessing…

  • Problems to deactivate and activate my licence.

    Hello, I'm having problems deactivating my licence in my old laptop to activate it in my new one. When trying with Internet, the error is: "Error de desactivación. no se ha podido conectar al servidor de activación. Compruebe la dirección del servidor…

  • ACTIVATION ERROR: The locking criteria specified in the entitlement cannot be retrieved from this computer

    Good morning colleagues, I am trying to activate my SDL license in my new laptop, but as soon as I finish typing/paste the activation code, this error message pops up and the window shuts. I have tried unintalling and reinstalling, rebooting my…
1 2 3 4 5 »