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Failing activation of the customer's cloud account

Raffaella Scieghi

Hi All,

I have the same problem you successfully solved on November 2024.

Besides my personal account, I use the customer's account on cloud. This one doesn't work again. It is not possible to switch from my personal account to that of the customer.

This time I also receive an error message on my personal account: You have reached the maximum number of accounts "1" for your subscription.

So I'm not able to work neither on my personal account nor on that of my customer.

Thanks in advance for your help,

Raffaella
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