I've just changed computer and need to migrate my licence to my new device and can't deactivate on the old device. None off all the deactivation process work.
How can I overcome this issue? I need to have my new device with studio installed up and running urgently.
Thanks in advance for your help.
Anne-Hélène Bernard We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00884326 .
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