I started using the trial version of Trados Studio 2024 on March 6, which is also the date when I purchased a 12-month subscription.
However, now when I try to sign in to Trados Studio 2024 to activate my subscription after the trial period has ended, I receive the following error message: "Your RWS ID is not linked to any cloud account."
Please, I need URGENT assistance in this matter!
Peter Jofs We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0007101.
Anca Stoian | RWS Group
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