Hello,
I purchased a Trados Studio 2022 (Freelance) 1 month ago.
I was working on Trados today and it suddenly became inactive.
I logged in to my Trados account and I see the status of my license is inactive.
I see the following details:
Activated: 24-04-2025
Expiry Date 23-04-2025
Please, help me, I have urgent work to finish for tomorrow.
Thank you,
Laura
Laura Landron We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012348.
Laura Landron We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012348.
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