Mein Trados Studio wurde während der Wiederherstellung des Windows gelöscht, ohne vorher deaktiviert zu werden. Nach der neuen Installation werde ich aufgefordert zu aktivieren, aber das ist nicht möglich, weil laut meinem Konto die Aktivierung bereits erfolgt ist.. Was kann ich in diesem Fall machen?
Hi Xuelai,
If the license was not deactivated before reinstalling Windows, you need to reset it. Please login into your RWS account - Products&Plans - Licenses tab - Reset license button.
community.rws.com/.../how-to-reset-your-trados-studio-freelance-license
Please let us know if you need more help.
All the best.
Anca
Anca Stoian | RWS Group
Hi Anca,
Thank you but I can't find the reset license button on my account. See below:
Best regards
Hi Xuelai,
You have a Trados Freelance Plus 2021 - and one of the activations is available
This means you should be able to activate it on the computer.
You can try to activate it offline or online, here are the videos we have now for activating and deactivating a license:
https://www.youtube.com/playlist?list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz
Please try that and let me know if it works.
Best regards.
Anca
Anca Stoian | RWS Group
Hi Xuelai,
You have a Trados Freelance Plus 2021 - and one of the activations is available
This means you should be able to activate it on the computer.
You can try to activate it offline or online, here are the videos we have now for activating and deactivating a license:
https://www.youtube.com/playlist?list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz
Please try that and let me know if it works.
Best regards.
Anca
Anca Stoian | RWS Group
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