I bought a new computer, deactivated my license on the old one, installed the program on the new computer. Installation failed. Reset licence, tried again. Installation does not work and I got the error message below. Can anyone help?
Thanks!
Stéphanie Jacri We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012406.
Anca Stoian | RWS Group
Stéphanie Jacri We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012406.
Anca Stoian | RWS Group
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