Help me to reset my licence and make it work with the connection to my computer/Desktop as I cannot use the Connect-button in my own account
as I have "not sufficient permission". Please do act a this is very urgent and there came to no solution during last week - please fix this NOW TODAY as clients waiting
Kind regards
Birgitta Johansson, your customer since long ago
Hi Birgitta,
The license appears as available in your RWS account and this means there is no reset needed. The license needs to be activated in order to work.
When you say the program does not start any longer, what exactly do you mean? Do you receive an error message? If yes, what error - please include a screenshot.
We cannot guess what exactly is happening, so kindly please provide more details.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Birgitta,
The license appears as available in your RWS account and this means there is no reset needed. The license needs to be activated in order to work.
When you say the program does not start any longer, what exactly do you mean? Do you receive an error message? If yes, what error - please include a screenshot.
We cannot guess what exactly is happening, so kindly please provide more details.
Best regards,
Anca
Anca Stoian | RWS Group
Translate
