Hi,
I have to reset my only "SDL Passolo 2018 Professional Edition" license.
The product is already activated on a computer that no longer exists.
I don't have access to the old computer to deactivate my license.
When I click this button on my RWS accounnt, it redirects instead of letting me reset the license.
Pedro Alvarez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012610.
Ana Sabo | RWS Group
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