Hello Aude Lemeunier 

You purchased a Trados Studio subscription not a perpetual license so you don`t have an activation code. The subscription can be activated following the steps from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347

Thank you,
Sorin

Thank you very much!

When I login, here is the message that displays.

"Your RWS ID is not linked to a Cloud account. Create an account or contact your Cloud account's administrator."

The RWS project manager confirms that I my GroupShare profile is active.

Any idea what's the issue here?

Thanks!

Aude Lemeunier We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012748.