I am not able to deactivate license.

I have to deactivate and reactivate my license for Trados 2024 after paying off the invoice for our Trados 2024 license. SOftware install says trial period ending in 1 day and I was told to deactivate and then reactivate the license. Here is the image showing the error.

Trados License Manager window showing two products: Studio - Professional Commuter 2024 and 2017, with a pop-up error message stating 'An error occurred while retrieving your license. Error ID: 1777.'



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[edited by: RWS Community AI at 2:00 PM (GMT 1) on 29 May 2025]
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