Bought a SDL Trados Studio 2017 Freelance back in 2017.
I need to have it installed onto my new laptop but the activation code fails. I no longer have access to my old laptop and cannot do the deactivation.
Please could you suggest what I should do. Thank you.
HiSvitlana Surzhyk , thank you for posting here.
In case your computer crashed, or you can no longer access Trados from your old computer, please reset your license from your RWS account – Products&Plans - Licenses&Subscriptions as indicated in the article below: Reset single user license article
Please note the process can take around 30 minutes. If you no longer can reset the license by yourself, please contact us.
Best regards,
Ionut
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