Cannot activate Freelance Plus license in a second computer

Question

Hello there, 
 I have updated to Trados Studio 2024 with Freelance Plus license, but I cannot activate the license in 
 my second computer. They say that I do not have another license available. 
 It is the third time this happen. When I updated to Trados Studio 2022 and a yer ago when I had 
 problems with my second computer and had to reinstall Trados Studio again. I have to call the suuport 
 and someone has to access my computer to activate the license remotely. It is so frustating! 
 
 Anyway, I look forward to hearing from you. 
 
 Besta regards, 
 
 Carlos Santos

Elisa Maxim · Answer

Carlos Santos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0013118.

Elisa Maxim | RWS Group

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Trados Portfolio > 2. Licensing and Installation

Cannot activate Freelance Plus license in a second computer