Dear Support Team,
My computer's hard drive failed before I could deactivate the Trados license. After replacing the hard drive, I need to reset my activation license. However, your customer service has been unable to resolve this for three months. They provided two support department phone numbers, but neither is reachable. I'm now forced to seek assistance here.
My license details:
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License Key:
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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Trados Account:
Trados edition:Trados Studio 2015 Professional
I urgently request you to reset my license immediately. Deeply grateful for your prompt action!
removed e-mail address for confidentiality reasons
[edited by: Elisa Maxim at 6:49 AM (GMT 1) on 5 Jun 2025]
