Hello,
Can I ask for your help with Trados deactivation? The Trados is installed on a machine that is not working anymore so we don't have any access to it. Could you let me know how to proceed?
Thank you,
Jan

Hello,
Can I ask for your help with Trados deactivation? The Trados is installed on a machine that is not working anymore so we don't have any access to it. Could you let me know how to proceed?
Thank you,
Jan
You can deactivate your license from your RWS account, Products and Plans - Licenses. https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
See also gateway.rws.com/csm
Kind regards,
Elisa Maxim | RWS Group
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You've done the courses and still need to go a little further, or still not clear?
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You can deactivate your license from your RWS account, Products and Plans - Licenses. https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
See also gateway.rws.com/csm
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Dear Elisa,
The "Reset license" option worked, thank you very much for your kind help.
Kind regards,
Jan