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Trados Studio 2024 is not loading on desktop/PC

Tere Roldan

Hi team,

I am working with one of the perpetual licenses we have. My version is TradosStudio2024_18.0.2.3255.

Every time I try to open and load Trados Studio, it only gets to the windows where it seems to be loading, brings up the pop-up window about the plugin we use, and then it goes away. We tried the "repair" option, we uninstalled and reinstalled it a couple of times, logged off and back in... Nothing.

We have a plugin to work with AEM.

Last time I was able to access Trados was last Friday. I did nothing else than regular translation, so I am not sure where the issue is coming from.

I also deactivated the license. However, I cannot even get it reactivated again because the software is not loading, so I cannot enter the information in it once it opens.

I am at a complete standstill with translation work, and I need to find a resolution soon. Any tips would be appreciated!
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    I'm having exactly the same problem (except the deactivation issue). I have tried repairing, uninstalling/re-installing and changing the name of the folder C:\Users\%USERNAME%\AppData\Roaming\Trados\SDL Trados Studio\. (Workaround 2)

    But there I saw only folders with the name of an older version (Studio 16), not the version I had uninstalled an re-installed again (several times, with and without turning my pc off and on again between attempts). It used to be Studio 18, I installed TradosStudio2024_18.0.2.3255, and I did not change it back to Studio 16, so I do not know what happened there.

    Can you please help? Thank you in advance!
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  • 0

    I'm having exactly the same problem (except the deactivation issue). I have tried repairing, uninstalling/re-installing and changing the name of the folder C:\Users\%USERNAME%\AppData\Roaming\Trados\SDL Trados Studio\. (Workaround 2)

    But there I saw only folders with the name of an older version (Studio 16), not the version I had uninstalled an re-installed again (several times, with and without turning my pc off and on again between attempts). It used to be Studio 18, I installed TradosStudio2024_18.0.2.3255, and I did not change it back to Studio 16, so I do not know what happened there.

    Can you please help? Thank you in advance!
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