Translate
I would like to change the PC to a new one. So, I tried to deactivate my license. However, I could not deacitivate it both by online or offline.
Could you please advise me how to solve it?
Best regards,
Yukiko Kanemaki
I would like to change the PC to a new one. So, I tried to deactivate my license. However, I could not deacitivate it both by online or offline.
Could you please advise me how to solve it?
Best regards,
Yukiko Kanemaki
Yukiko Kanemaki We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0015932.
Lucian Botezatu | RWS Group
