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Hello,
My computer has just crashed and I would like to deactivate my Trados 2021 license from it to reinstall Trados on a new laptop.
How should I proceed?
Thank you.
Hello,
My computer has just crashed and I would like to deactivate my Trados 2021 license from it to reinstall Trados on a new laptop.
How should I proceed?
Thank you.
Hi Paola Edika
You should reset the license from your RWS account: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
See also https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Wait for 30 minutes and then activate your license on the new PC. Trados can be installed from your RWS account, Products and Plans - Downloads.
Kind regards,
Elisa Maxim | RWS Group
___________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paola Edika
You should reset the license from your RWS account: https://oos.sdl.com/asp/products/ssl/account/mylicenses/licenses.aspx
See also https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Wait for 30 minutes and then activate your license on the new PC. Trados can be installed from your RWS account, Products and Plans - Downloads.
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa,
I I followed your advice and was able to reinstall Trados.
Thank you so much for your help!
Kind regards,
Paola
