I have had issues with my PC this year that have forced me to reset it several times. Each time I did so I downloaded Trados Studio 2021 and reset the license without any problem. However, I recently had to reset my PC AGAIN and now I can't reset my license because it says I can only do so 3 times in one year.
How can I reset my license again? Help please!!
Alberto Yoacham We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017003.
Lucian Botezatu | RWS Group
Alberto Yoacham We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017003.
Lucian Botezatu | RWS Group
Thank you very much Lucian!
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