Issue to install an Upgrade from Trados 2022 to Trados 2024

I'm tryin to upgrade a license from Trados 2022 to Trados 2024 and the following error appears

OOS system has failed to Upgrade the Licenses due to Invalid Expiry Date.We have informed the same to Adminstrators and Order processing team to correct the licence Expiry Date.

I don't know ho to fix, I tried to upgrade more than 1 license but didn't work

Thanks in advance

Katia Giors 

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