I'm tryin to upgrade a license from Trados 2022 to Trados 2024 and the following error appears
OOS system has failed to Upgrade the Licenses due to Invalid Expiry Date.We have informed the same to Adminstrators and Order processing team to correct the licence Expiry Date.
I don't know ho to fix, I tried to upgrade more than 1 license but didn't work
Thanks in advance
Katia Giors
Daniela Panero We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017113.
Daniela Panero We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017113.
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