Activation Problems After Resetting the Activation Code

Question

Hi, 
 I recently reset my activation code after having had some problems but now my activation code won't work on my laptop - help!

Anca Stoian · Answer

Hi Chris, 
 Please try to do an offline activation for the license like in the video below: 
 https://www.youtube.com/watch?v=xVQZyX3tbsg&list=PLeCTib6EEYZHfZBaRI2ZsRm3r8bKGq-Qz&index=4&ab_channel=Trados 
 Also, if you encounter errors during the activation, please take a screenshot and share it, and offer more details regarding your issue. Thank you. 
 Kind regards, 
 Anca

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Activation Problems After Resetting the Activation Code