Trados Studio 2024 is not loading.

Question

I&rsquo;ve been experiencing this issue with Trados Studio 2024 (CU2) for the past couple of weeks. About 8 seconds after launch, the program closes without any error message&mdash;this happens immediately after the "Application Window Creation" stage. 
 I have already tried the following troubleshooting steps: Workaround 1: Repair installation Workaround 2: Reset basic settings by renaming XML files and restarting Studio Full uninstallation and reinstallation 
 Unfortunately, none of these measures have resolved the issue.

Anca Stoian · Answer

CHANGHAN LEE We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0017265.

Anca Stoian | RWS Group

Trados Portfolio > 2. Licensing and Installation

Trados Studio 2024 is not loading.