I need to move Trados Studio 2019 to a new PC with Win11 but I can't deactivate the license at the old and activate it at the new PC because the online connection can't be established (although I have internet access).

I need to move Trados Studio 2019 to a new PC with Win11 but I can't deactivate the license at the old and activate it at the new PC because the online connection can't be established (although I have internet access). Do you have any suggestions?

emoji